Snapshot: S&T and FEMA Social Media Emergency Management Guidance Tool
The SMEM Guidance Tool will increase first responder and emergency managers’ ability to deliver messages to the public before, during, and after an incident.
An official website of the United States government
Here’s how you know
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock
()
or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
The SMEM Guidance Tool will increase first responder and emergency managers’ ability to deliver messages to the public before, during, and after an incident.
The SMEM Guidance Tool is a free, online tool that provides users with a simple, step-by-step line of questioning to create plans to improve their organization’s SMEM operations.
The purpose of the DHS S&T Social Media Plan Guide (Guide) is to provide step-by-step guidance to public safety and emergency management officials on how to develop an effective Social Media Plan.
Developed by the Center for Visualization and Data Analytics at Purdue University, a Department of Homeland Security (DHS) Science and Technology (S&T) Center of Excellence, Social Media Analytics and Reporting Toolkit (SMART) is a social media analysis system that provides analysts with scalable analysis and visualization of social media posts. The system uses topic extraction, combinations of key word filters, word cluster examination, and unusual event detection to provide situational awareness and improve decision-making for time-critical tasks.
The Department of Homeland Security (DHS or Department) will use Eventbrite for event planning, management, and attendee registration. DHS Office of Public Affairs (OPA) serves as the executive agent for the department’s use of Eventbrite and controls who at the Department has access to use the service.
To support agencies that are looking to launch and maximize the benefits of a social media program into their communications, the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) developed a Social Media Business Case (Guide). The Guide provides step-by-step guidance on developing a social media program to comprehensively plan for and integrate social media emergency management (SMEM) operations.
After completing the Guide, agencies will have social media processes and plans they can immediately implement to improve operations. Best practices from emergency officials and SMEM subject matter experts (SMEs) captured during development are included throughout the Guide.
The News Extraction from Public Data Feeds for First Responders project seeks to develop a data-sifting social media ingestion system to help responders gain improved situational awareness without requiring large amounts of human attention.
To support agencies that are looking to launch and maximize the benefits of a digital volunteer program, S&T developed a Digital Volunteer Program Guide.
U.S. Department of Homeland Security (DHS) Office for Community Partnerships Director George Selim addresses DHS’ priorities and key actions to Counter Violent Extremism
Follow the Department of Homeland Security and its component agencies on social media like Twitter, Facebook, Flickr, and more.