U.S. flag

An official website of the United States government

Government Website

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Safely connect using HTTPS

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Advocates for Competition and Task-Order and Delivery Order Ombudsman

There are two senior agency positions dedicated to ensuring full and open competition as a part of the federal contracting process: Advocates for Competition and Task-Order and Delivery Order Ombudsman.

Each federal agency and contracting activity must have an Advocate for Competition as described in Federal Acquisition Regulation Subpart 6.5. They are responsible for:

  • Promoting full and open competition.
  • Promoting the acquisition of commercial items.
  • Removing barriers to full and open competition, such as unnecessarily restrictive statements of work, overly detailed specifications, and burdensome contract clauses.

The Task Order and Delivery Order Ombudsman may also be the agency’s Advocate for Competition as described in Federal Acquisition Regulation Subpart 16.505. They are responsible for:

  • Addressing contractor concerns regarding compliance with task/delivery order award procedures.
  • Reviewing contractor complaints regarding task/delivery order contracts.
  • Ensuring all contractors are afforded a fair opportunity to be considered for each task/delivery order.
  • When requested, maintaining strict confidentiality of the contractor requesting assistance.

Anyone who has a question or concern regarding the fairness or transparency of a DHS procurement may contact any of the individuals below to receive assistance.

Department of Homeland Security (DHS) Competition Advocate

Ann Van Houten, Ann.VanHouten@hq.dhs.gov, 202-447-5285

Customs and Border Protection (CBP) Advocate for Competition and Ombudsman

Hyun "Julie" Koo, JULIE.KOO@cbp.dhs.gov, 202-351-9093

U.S. Coast Guard (USCG) Advocate for Competition and Ombudsman

Actions from $15 Million to $100 Million - Mia.D.Grant@uscg.mil, 202-475-3898

Actions from $750,000.00 to $15.0 Million - Edward.S.Frank@uscg.mil, 202-475-3270

Actions from $750,000.00 to $15.0 Million - Frederick.Steward@uscg.mil, 202-475-3105​

ERA One Bid Notices should go to: FPDS.HELPDESK@uscg.mil

Federal Emergency Management Agency (FEMA) Advocate for Competition and Ombudsman

Keecha Elliott, keecha.elliott@fema.dhs.gov, 202-655-1162

Patricia V. Hoover, patricia.hoover@fema.dhs.gov, 202-212-5987; Alternate

Federal Law Enforcement Training Centers (FLETC) Advocate for Competition and Ombudsman

Andrew J. Latta, andrew.j.latta@fletc.dhs.gov, 912-261-3691

Immigrations and Customs Enforcement (ICE) Advocate for Competition and Ombudsman

Elease Sanders, Elease.Sanders@ice.dhs.gov, 202-897-5343

Beth A. Davis, beth.davis@ice.dhs.gov, 202-309-3434; Alternate

Transportation Security Administration (TSA) Advocate for Competition and Ombudsman

Denise Randolph, Denise.Randolph@tsa.dhs.gov,  (571) 227-4978;  Alternate Charles T. Eppright, Charles.Eppright@tsa.dhs.gov, (202) 731-3811

U.S. Secret Service (USSS) Advocate for Competition and Ombudsman

Eric V. Pagal, eric.pagal@usss.dhs.gov, 202-510-7012

Office of Procurement Operations Advocate for Competition and Ombudsman

Antoinette Clay, antoinette.clay@hq.dhs.gov, 202-815-4773; Alternate LeShanna Calahan, leshanna.calahan@hq.dhs.gov, 202-357-8780

Office of Selective Acquisitions (OSA) Advocate for Competition and Ombudsman

Janet D’Angelo, janet.dangelo@hq.dhs.gov, 202-447-0728

U.S. Citizenship and Immigration Services (USCIS) Advocate for Competition and Ombudsman

Daniel Knapp, Daniel.J.Knapp@uscis.dhs.gov, 301-767-7690

Sandie S. Kapoor, Sandie.S.Kapoor@uscis.dhs.gov, 202-802-0269; Alternate

Last Updated: 02/15/2024
Was this page helpful?
This page was not helpful because the content